About Us

Together for Healthier Lives

We walk with our patients at every stage of life, delivering trusted medical care that puts people first.

ABOUT WEST SIDE HEALTHCARE MALABA

Pioneering Patient-Centered Care in Malaba
West Side Healthcare Malaba is a rapidly expanding private medical facility located in Malaba, Busia County, dedicated to transforming access to quality healthcare through a strong commitment to patient-centered care.

Established in January 2018, the facility has grown into a trusted healthcare provider serving communities across Malaba, Teso, Bungoma, and the Eastern Uganda border region. We work hand-in-hand with county government health services to bridge gaps in access and deliver reliable, affordable, and compassionate medical care.

Who We Are

West Side Healthcare Malaba is a 28-bed, 24-hour healthcare facility offering comprehensive outpatient, inpatient, maternity, laboratory, pharmacy, and emergency services. Our care model prioritizes dignity, efficiency, and clinical excellence, ensuring that every patient receives timely and respectful treatment.

With an estimated catchment population of 15,000 residents and a growing regional reach, we continue to play a vital role in improving health outcomes in underserved communities.

Our Vision

To transform access to healthcare by championing patient-centered care where every individual and community thrives in optimal health—regardless of location or challenges faced.

Our Mission

We are dedicated to empowering individuals and communities through accessible, patient-centered healthcare.

We deliver compassionate care, embrace innovation, and advocate for equitable access to ensure everyone can achieve their best possible health.

Technology & Accreditation

We operate using a cloud-based Hospital Management Information System (HMIS) to ensure efficiency, accuracy, and continuity of care.

The facility is accredited by:

  • NHIF / Social Health Authority (SHA)

  • Britam

  • MAKL (AON)

  • Kenya Alliance

  • Trident

  • M-TIBA

Testimonial

Client Feedback & Reviews

WE WILL RELOCATE TO A NEW LOCATION OPPOSITE MALABA MUNICIPALITY IN MAY 2026

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